Last Updated: May 28, 2026
This page is the central support resource for all ZOFTREK LLC mobile applications published on the Apple App Store and Google Play. If you can't find what you need below, our team is happy to help by email.
The fastest way to reach support is email. We aim to reply within 1–2 business days (Monday–Friday, excluding US federal holidays).
Email: contact@zoftrek.com
To help us help you faster, please include:
All in-app purchases and subscriptions are processed by Apple (App Store) or Google (Play Store). ZOFTREK LLC does not store your payment information.
Auto-renewable subscriptions renew at the price displayed at purchase unless you turn off auto-renew at least 24 hours before the end of the current period.
If you upgrade or reinstall the app, open the app's Settings screen and tap Restore Purchase. Make sure you are signed in to the same Apple ID or Google account you originally used to buy the subscription.
Refunds for App Store and Google Play purchases are handled by Apple and Google directly. To request a refund:
Our applications request only the permissions necessary for the features you use (for example, photo library access for a photo-cleaning app). You can review and revoke any permission at any time from your device settings.
If you turn off a permission, related features inside the app may stop working until the permission is restored.
You may ask us to confirm what (if any) information is associated with your use of our apps, or to delete it. To submit a request, email contact@zoftrek.com with the subject line Privacy Request and include the name of the app you're contacting us about.
For full details on what we collect and how it is used, please review our Privacy Policy and Privacy & Data Policy.
If the app crashes, freezes, or behaves unexpectedly, please email us with the details described in Section 1. Including a screen recording or the exact steps to reproduce the issue makes a significant difference and helps us ship a fix faster.
We read every email we receive. If you'd like to suggest a new feature or share feedback about an existing one, please write to contact@zoftrek.com with the subject line Feedback.
Our applications are not directed to children under the age of 13. If you are a parent or guardian and believe your child has used our applications or provided us with personal information, please contact us at contact@zoftrek.com.
For partnership inquiries, press, or other business matters, please write to contact@zoftrek.com.
ZOFTREK LLC
5830 E 2nd St, PMB 7000
Casper, WY 82609-4308
United States